Opportunity
Job Description
The representative provides direct assistance to passengers throughout the airport ticketing and terminal environment. The role involves kiosk support, document verification, baggage-processing assistance, passenger guidance and customer-service problem solving.
Responsibilities
• Welcome passengers in the airport ticketing area.
• Assist customers with check-in and baggage-processing kiosks.
• Maintain kiosk supplies and report equipment problems.
• Verify passenger documentation where required.
• Assist passengers with reduced mobility and unaccompanied minors.
• Provide gate information, directions and paging assistance.
• Follow airline, FAA, DOT and TSA procedures.
Eligibility
• High school diploma, GED or international equivalent.
• At least 18 years old.
• Fluent spoken and written English.
• Authorised to work in the United States.
• Ability to pass background, fingerprinting and drug-screen requirements.
• Ability to obtain applicable airport and Customs security badges.
Required Skills
Preferred Skills
Apply through UCO Aero
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