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Aviation & Hospitality

Technical Support Controller

JetBlue Airways ✓

Monitor JetBlue fleet health and direct predictive and corrective maintenance actions to improve aircraft reliability.

JetBlue Airways logo

Location

Long Island City, New York, United States

Work mode

On-site

Employment

Full-time

Experience

Senior

Visa support

No Visa Sponsorship

Salary

$1,18,000 – $1,18,000 per year

Official listing states that base pay starts at USD 118,000 per year.

Opportunity

Job Description

The Technical Support Controller monitors real-time aircraft performance and fleet-health information. The role uses predictive-maintenance tools and aircraft-systems knowledge to prevent disruptions, reduce out-of-service time and direct effective maintenance actions.

Responsibilities

• Monitor aircraft performance and technical interruptions.
• Review pilot irregularity reports and delays.
• Use predictive-maintenance and health-monitoring systems.
• Identify aircraft-system degradation and emerging failures.
• Prioritise technical alerts and discrepancies.
• Direct troubleshooting and corrective-maintenance actions.
• Document alert disposition and follow-up actions.
• Support fleet reliability and operational recovery.

Eligibility

• Relevant aircraft-maintenance and technical-operations experience.
• Advanced understanding of commercial aircraft systems.
• Strong troubleshooting and technical decision-making ability.
• Experience with maintenance-control processes.
• Valid driver’s licence and acceptable driving history.
• Ability to provide occasional off-hours support.
• Legally authorised to work in the United States without sponsorship.

Required Skills

Aircraft systems troubleshootingPredictive maintenanceFleet-health monitoringMaintenance controlOperational decision-making

Preferred Skills

Airbus A320 and A321Airbus A220SkywiseTRAXERGOS

Application Instructions

Select “Apply now,” complete the JetBlue careers profile and provide detailed evidence of aircraft-systems, maintenance-control and fleet-monitoring experience.

Apply through UCO Aero

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